We assessed your application using the details you provided us with. When we process applications, we look at those details and Credit Reference Agency data to ensure the information meets both our lending criteria and that we're lending responsibly.

Unfortunately, your details didn't meet our lending criteria which means you won’t be able to transfer your deposit at this moment in time with Fronted.

We’re really sorry for any inconvenience this causes you.

No, this won’t affect your credit score. When you apply with Fronted, we only carry out a soft credit check which doesn’t impact your credit file.

We assess this information to see if you’re eligible and on this occasion, we’re afraid your application didn’t meet lending criteria.

If you'd like some more information about your Credit Score and file, you could check your details with a Credit Reference Agency.

You can see if your information is up to date and correct with the Credit Reference Agency we use by visiting Equifax Ltd’s website by this link. Alternatively, you can call their Customer Service team on: 0800 014 2955 📞

If you’ve been declined, we can’t accept a new application for 6 months. Once this period has passed, you can make a new application by visiting the website.

If you’re experiencing financial or housing difficulties, we’ve written an article which includes some of the organisations that may be able to help you. The article can be found here.

Seeking support is a significant step in changing your financial situation and your financial wellbeing is important to us, which is why we want to send you in the direction of experts who can further assist you.